SOC, Incident Response and Business Continuity
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SOC, Incident Response and Business Continuity

Round-the-Clock Monitoring, Threat Hunting & Rapid Emergency Containment

All Services
Service Overview

Enterprise 24x7 security operations, real-time threat detection, rapid containment playbooks, and business continuity resilience. Our NOC, SOC, and TOC operate continuously — triaging alerts, hunting persistent threats, and dispatching senior analysts on a sub-15-minute SLA.

24x7 NOC monitoring

Continuous Network Operations Center oversight tracking uptime, bandwidth bottlenecks, latency spikes, and network hardware degradation.

Key Deliverables & Scope
  • •Round-the-Clock Network Infrastructure Telemetry
  • •High-Frequency Ping, Packet Loss & Bandwidth Health Alerts
  • •Hardware Failover & Redundant Route Health Checks
  • •Root Cause Analysis & Incident Escalation SLAs
ITIL v4 Service Management99.999% High Availability Protocols

24x7 SOC monitoring

Security Operations Center active 24/7/365 triaging SIEM alerts, correlating multi-source telemetry, and investigating security anomalies.

Key Deliverables & Scope
  • •Real-Time SIEM/SOAR Rule Correlation & Alert Triage
  • •Endpoint, Identity & Cloud Log Stream Ingestion
  • •<15 Minute SLA for Critical Incident Escalations
  • •False-Positive Tuning & Detection Engineering
NIST SP 800-61 Rev 2CREST SOC Accreditation Aligned

24x7 TOC monitoring (Threat Hunting)

Proactive Threat Operations Center human-led threat hunting searching for persistent attackers who evade automated signature detections.

Key Deliverables & Scope
  • •Hypothesis-Driven Threat Hunting Campaigns
  • •Indicator of Attack (IOA) & Living-off-the-Land (LotL) Tracking
  • •Memory Dump Analysis & Kernel-Level Rootkit Hunts
  • •Custom Hunting Playbooks Aligned to MITRE ATT&CK
MITRE ATT&CK MatrixSANS Threat Hunting Framework

Cloud Security Posture Management

Automated real-time CSPM monitoring compliance drift, IAM misconfigurations, and newly exposed cloud assets across all accounts.

Key Deliverables & Scope
  • •Continuous Multi-Cloud Configuration Compliance Auditing
  • •Automated Remediation of High-Risk Drift
  • •Asset Inventory Discovery & Shadow IT Detection
  • •Regulatory Posture Scoring (CIS, NIST, HIPAA, PCI)
CIS Cloud FoundationCSA Cloud Controls Matrix

Incident Response

Immediate emergency dispatch for active breaches, forensics investigation, adversary containment, malware eradication, and recovery.

Key Deliverables & Scope
  • •Emergency Forensic Isolation & Adversary Eviction
  • •Digital Evidence Preservation & Chain of Custody
  • •Malware Reverse Engineering & C2 Communication Analysis
  • •Post-Incident Root Cause Report & Regulatory Breach Notification Dossier
ISO/IEC 27035NIST SP 800-61SANS 6-Step IR

Reporting & Analysis

Comprehensive monthly, quarterly, and executive security reporting detailing threat metrics, dwell time, and posture evolution.

Key Deliverables & Scope
  • •Executive C-Suite Security Posture Briefings
  • •Operational Metric Dashboards (MTTD, MTTR, Threat Volume)
  • •Board-Ready Cyber Risk & Trend Presentations
  • •Continuous Maturity & Recommendation Roadmaps
Executive Boardroom StandardsMetrics That Matter Cyber KPIs
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